Privacy Policy
1. Information We Collect
When you contact us or use our services, we may collect:
- Name, email address, and, if you give them, phone number and company name
- Project details and requirements you share with us
- Billing details for projects you hire us for
- Basic technical data such as your IP address and the web page that sent you, used to protect the form from spam
- Communication records (emails, form submissions)
- If you book a discovery call: your name, email address, phone number, company (if you give it), the project details you type in, and the date and time you choose
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and communicate about projects
- Schedule and hold the discovery call you ask for. We use your phone number and email only to arrange the call and follow up on your request, never for marketing calls or texts.
- Provide, maintain, and improve our services
- Process payments and send invoices
- Send project updates and relevant business communications
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only when:
- Required by law or legal process
- Necessary to protect our rights or safety
- With service providers who help us run our business, such as email, hosting, network and backup providers and software tools, who may use the information only to provide those services to us
To answer your request and prepare an estimate, the information you send us is processed by service providers who help us run our business (for example email, hosting and software tools). They may use it only to provide those services to us, under their own privacy and security terms. Booking details are kept in our booking records and on our calendar, which is held by our email and calendar provider; like the other service providers above, they may use it only to provide those services to us, under their own privacy and security terms.
4. Data Security
We implement reasonable security measures to protect your information, including encrypted connections (SSL/TLS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain client information for the duration of our business relationship and for a reasonable period afterward for legal and business purposes. You may request deletion of your personal data by contacting us. If you book a discovery call, we keep your booking details for as long as needed to follow up on your request and for a reasonable period afterward. Copies in our backups are deleted on a rolling schedule.
6. Cookies
This website uses only the cookies it needs to work, such as a cookie that keeps an approved trial device recognized. We do not use third-party tracking cookies or advertising cookies.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at derekd@dpmenterprise.com.
8. Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related questions, contact DPM Enterprise LLC at derekd@dpmenterprise.com.